Business Coaching

Business coaching is one of the most powerful ways of impacting individual and overall business performance. As business coaches, we serve both the individual being coached and the organisation. Our process ensures systemic impact and measurable results. We achieve high levels of accountability through close engagement with, and feedback to, stakeholders.

  • One-on-one coaching (Executive, senior and middle management)
  • Team coaching
  • Group coaching
  • Leader as coach
  • Performance leadership

Business Skills

There are fundamental business skills that will never go out of style no matter how digital the workplace becomes. We offer courses to increase productivity, keep people relevant and improve business success.

  • Building authentic relationships
  • Building high-performance teams
  • Business development
  • Business writing
  • Change and agility
  • Collaboration
  • Conflict management
  • Decision-making
  • Design thinking
  • Diversity and inclusion
  • Emotional intelligence
  • Facilitation skills
  • Finance for non-financial managers
  • Growth mindset
  • HR business partnering
  • Leader as coach
  • Manager as coach
  • Meeting management
  • Mentoring
  • Negotiation skills
  • Performance leadership
  • Performance management
  • Personal branding
  • Personal effectiveness
  • Planning and prioritisation
  • Presentation skills
  • Quality conversations
  • Recruitment and selection skills
  • Resilience
  • Sales
  • Service
  • Skills
  • Strategy
  • Systemic thinking
  • Team effectiveness
  • Time and attention management
  • Tough /challenging conversations
  • Verbal skills coaching

Change

Awareness alone does not bring about change. Practice does.

We enable people in business to shift behaviour through:

  • Becoming more agile and responsive to disruption
  • Building new habits
  • Creating capacity

Culture

“Culture is a tremendously complex variable that can bring people together and pull them apart – or do both at the same time” (HBR, 2017). Culture change is not a standalone event: it is a process linked to organisational strategy.
Aspects of culture can be shifted in an incremental way through a focus on:

  • How leaders behave and what they pay attention to
  • Creating a conducive environment
  • Being intentional around specific behaviours

Graduate Programmes

Traditional programmes aim to assimilate graduates into the organisation. The real value lies with graduates bringing in fresh energy, disruptive thinking and challenging the status quo.

We:

  • Design and deliver a blended learning pathway
  • Manage the implementation, track and report to show impact
  • Facilitate Personal Learning Networks

Leadership Development

We develop collaborative, courageous and adaptive leaders at all levels.

Leaders who:

  • Inspire a sense of purpose
  • Provide solutions to business challenges
  • Deliver results

Management Skills

Organisations ask a great deal of managers at all levels. They are required not only to execute operationally, but to deliver on people and client requirements.

We equip managers and supervisors to:

  • Broaden their focus to others
  • Support team performance and development
  • Deliver across the value chain

Mentoring

Organisations flourish when people are able to share knowledge, experience and skills across boundaries. Individuals can then create fluid learning networks that become a way of being.
We see mentoring as a way to:

  • Increase organisational intelligence
  • Enhance the organisation’s ability to compete and solve problems
  • Accelerate employee development

Performance management

We see performance management as cultivating a culture of deliberate development. People who freely ask for feedback, experience conversations as learning opportunities, and strive to perform. Purpose inspires performance. Performance Management as a threatening tick box exercise never worked.

Performance Management is about:

  • Embracing a Growth Mindset
  • Lifting the quality of conversations
  • Focusing on delivery that matters

Sales

Sales training in isolation does not produce results.

We impact the bottom line through:

  • Sales leadership and strategy
  • Integration across the sales and service delivery chain
  • Specific skill aligned to the context (role and industry)

Service

We are all consumers. We know what good service looks like.

Yet organisations struggle to get it right.

To create a culture of service, we focus on:

  • Service leadership and strategy
  • The customer or client experience
  • Service behaviours that are simple, clear and memorable

Strategy

We facilitate strategic conversations, planning and execution.
We:

  • Ask the right questions
  • Identify critical issues
  • Align strategy and culture

Team Effectiveness

We build agile teams that meet the demands of a disruptive environment. 

We build teams that are:

  • Inclusive
  • Engaged, connected and aligned
  • Deliver on the strategy